Supporting Leadership and alignment towards Export: Financial Software
The CEO was 1 of 3 directors of a financial software business with outdated technology and 80% of their business with a handful of customers. Tensions between directors were high, and decision making was limited and poorly implemented. Software development was stalled. They wanted to update their software to attract new business and enter international markets.
Jerome coached the CEO and did some strategic planning. Then Jerome became advisor to the board. And the CEO stepped up and started implementing decisions and supporting others to deliver. The other directors started being more accountable and working in harmony with the CEO.
Software development of windows and web based platform is progressing well. The CEO became an effective leader. He took initiatives with other income streams while the software was being developed. The team did a great job of retaining customers while new software was coming on stream. The software has progressed to a level where new customers can be attracted. The business will soon be ready to approach overseas customers.
Culture Governance and Leadership: Large Professional Services Firm in Construction
- The CEO of a large professional services practice had issues with leadership and succession. There was disharmony among the principals. Some were even considering early retirement. The organisation itself needed to make a cultural shift into the 21st century to be competitive.
- Jerome to met the board and identified a clear lack of alignment among principals around core values. So, Jerome invited them to review their core values. And to explore the implications of these new values for the practice going forward.
- Several sessions into the process, the mood had shifted to positive teamwork among principals. And they are articulating a strong vision for the future. And many of the ideas, that arise around values, were already being implemented with passion. And Jerome also met with individual principals to support planning and succession.